Our purpose is to create safer, healthier working environments, where people feel happy and purposeful everydayReal, lasting business success comes from understanding the universal human need to have purpose and connection in their work… not just a pay check FIND OUT HOW
IT’S JOHN IN ACCOUNTS
WONDERING WHAT THE POINT OF IT ALL IS.
AS DANIEL IN THE DEPOT,
FED UP WITH BEING IGNORED.
Business may be about targets, growth and potential.
But humans are different.
We come to work for two reasons.
And only one of them is the pay check.
People come to work to learn, interact and feel safe.
To use our time to make a difference.
Whether that’s for world peace.
Or the backlog of stock in the depot.
So our approach is to answer this basic human need to feel safe, happy and purposeful.
That way those growth, performance and safety targets all take care of themselves.
Just by letting people thrive.
Now that’s leadership.
Human Factors & Safety Critical Leadership
“To err is human, to forgive, divine”, Alexander Pope 1709
We have first hand experience of the importance of Human Factors (HF) within risk and pressured operational industries. Over the last 17 years have supported individuals and teams having designed, piloted and delivered ground breaking leadership and HF programmes including Oil and Gas, Construction and Shipping.
We have strong roots in Operational Leadership and Human Factors. We boast a highly qualified team of experts including risk expert, Guy Hirst, ex pilot and Head of British Airways training who has taken the “NOTECHs” (Non-technical Skills) approach into health care and surgery teams; Will Carnegie, ex Round The World yachtsman, and Mark Soden, an expert in elite sports coaching. Guy, Will, Mark and their teams all add to our offering and unique training experiences.
We strive to stay current and are constantly evolving our approach to “Human factors”, Leadership and People Development in risk and safety critical environments. We have a strong connection to the world leading thinking of Risky Business whom are constantly striving to develop the best cross learning from different risk critical businesses. Having collaborated with some of the largest risk-related companies globally, we are well qualified to support leaders and teams in challenging Operational environments.
EXAMPLES OF HUMAND FACTORS AND OPERATIONAL LEADERSHIP WORK
- Operational leadership core skills development
- TRiM and resilience management programmes
- Team work and cooperation
- Skills gap identification
- Situation awareness
- Decision making
Our Leadership Programme
We develop Leaders in knowing who they are, what they stand for and the impact that they have on others.
The workplace is fast moving and ever changing, therefore our Leaders must have the capabilities, resources and skills to work in this ever demanding world.
Tim Cockayne. MD.
EXAMPLE WORK WITH LEADERS
- Self awareness
- Building teams
- Empathy and trust
- Uncertainty and change
- Developing future Leaders
Tim Cockayne. MD.
Our Coaching Programme
How many elite performers in sport do you know who don’t have a coach? Well, not many!
Far from being a remedial service, coaching gives the support required to sound board and test our peoples thinking, skills and build confidence.
We support Individuals and Teams, and assist in fostering and developing coaching cultures within organisations.
EXAMPLE COACHING PROGRAMMES ASSIGNMENTS
- 1:1 Executive coaching
- Decision making
- Team coaching
- Leadership development and succession
Our Resilience Programme
We stimulate awareness, thought and clarity to help you over come adversity and create drive, to achieve what you want to achieve.
Our world is ever more demanding, fast paced and uncertain.
Resilience or “mental toughness” are not reserved for sporting stars and people who work in extraordinary environments. The same mind-set is now vital in the business world due to unprecedented levels of expectation, uncertainty and change.
EXAMPLE RESILIENCE PROGRAMMES
- Performing under pressure
- Self belief and confidence
- Understanding stressors and coping strategies (self and team)
- Dealing with uncertainty
Our Teams Programme
We encourage you to develop powerful and sustainable relationships that create a winning culture.
Teamwork is so powerful yet so rare. Wouldn’t it be amazing if our business team could feel like a tight knit, candid, open team which challenges itself and those within it effectively? Those traits are not just the property of elite rugby or rowing teams, but can be harnessed by any team willing to become “comfortable with discomfort”.
EXAMPLE TEAM DEVELOPMENT WORK
- Building, creating and sustaining high performance teams.
- Development of vision, mission, culture and behaviours fit for purpose.
- High Performance Teams diagnostic and model.
Our High Performing Team Model and Diagnostic
Team Behaviour and Process
Creating a team trademark
Developing performance critical behaviours
Providing clarity for all team members on roles, boundaries and functions
Ensuring that individuals and the team are mentally tough, decisive and achieve high performance in the most pressurised environments.
Safety critical thinking and behaviours
Team Captaincy and Leadership
Enabling Leaders at all levels to communicate, coach and model the way.
Leaders who generate new ideas and build their team.
Leaders who challenge and support team members, allowing them to share in the decision making and generate success.
Fostering the ability to develop high levels of mutual trust and depot morale.
Techniques to resolve conflict quickly and effectively.
Improving team skills and developing responses to new situations.
Putting in place effective systems to plan and drive forward performance.
Building a coaching and mentoring environment within the depots.